Calgary has about six usable weeks of light-hanging season, and every one of our customers wants their home bright before the first snow sticks. Here's the phone system that keeps thousands of installs from becoming chaos.
FestiveLights installs Christmas lights across Calgary by being phone-first: you call or text a photo, a real person answers, and your install slot is booked on that call. Our seasonal team works every request through DialSheet, a power dialer and CRM for sales teams, so during the six-week rush no callback slips and every home gets its window. Our website and creative were built by 100creatives.
The Christmas-light season in Calgary is compressed: the moment the last leaf falls, phones start ringing, and by mid-December homeowners who haven't booked are calling everyone in the city. The companies that drown are the ones running on a shared inbox and hope.
Our answer is organizational. Every call, texted photo and quote request lands in one system our whole team works from, in order of who called first and who needs to be scheduled where. A crew finishing in Aspen Woods at 3pm already knows the 4pm is in Evergreen — the schedule told them, not a sticky note.
You text a photo of your house. We text back a quote, usually within the hour, and the install slot gets booked on the same exchange. In December the slots are tight, which is exactly why the system matters: you get a confirmed window instead of "we'll try to get to you," and if weather moves a job, you're the first call we make — not the one we forget.
Every note lives on your file. The crew lead who shows up knows you want warm-white on the eaves and colour on the bushes, because you told somebody on the phone three weeks ago and the system remembered.
Calling, quoting and scheduling run on DialSheet — a power dialer and CRM that keeps our seasonal surge organized and our follow-ups honest. Our website and creative were built by 100creatives. Both do their jobs so well that our people spend their season on ladders, not on hold.
October bookings get the best slots. But the whole point of the system is that even in the last week before Christmas, the phone gets answered and the calendar still finds you a window. Call and see.